Tabnam

Tabnam

Tabnam uses AI to gather and analyze customer feedback from various sources conversationally.

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Tabnam screenshot

Overview

Tabnam replaces traditional feedback surveys with an AI bot that gets feedback from your customers conversationally over text message, WhatsApp etc. Our analysis dashboard lets aggregate and analyze 100s of sources of feedback from Discord to Zendesk with AI.

How to Use

Integrate Tabnam with your POS or order management system. Tabnam texts customers and gets their feedback conversationally. Use the analysis dashboard to aggregate and analyze feedback from various sources.

Core Features

AI-powered conversational feedback collection Aggregation of feedback from multiple sources AI-driven analysis and insights Automated complaint prioritization

Use Cases

  1. 1 Customer Success: Get higher response rates and identify pain points.
  2. 2 Market Research: Survey customers quickly and analyze results efficiently.
  3. 3 Product Management: Aggregate issues and prioritize roadmap.
  4. 4 Quality Assurance: Monitor customer experience in real-time.
  5. 5 Startup Founders: Get customer feedback and accelerate product-market fit.

Frequently Asked Questions

How does Tabnam work?
Tabnam uses AI to gather and analyze customer feedback from various sources through conversational interactions. It helps brands understand and act on feedback automatically.
Do I need to link a Facebook page with my Instagram account?
No, you do not need to link a Facebook page to your Instagram account to share your insights with Tabnam. The two platforms can be used independently.
What is my minimum amount of followers required to share my insights?
Tabnam requires a minimum number of followers before you can share your insights, to ensure your account has enough reach. The exact threshold may vary depending on the platform's requirements.
How long does a brand have access to my Instagram insights and can I remove the brand's access to my insights?
A brand's access to your Instagram insights is limited in duration and you can remove its access at any time. You stay in control of when to revoke a brand's access.