Spokk

Spokk

Spokk is a customer feedback and AI review generation app.

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Screenshots

Spokk screenshot

Overview

Spokk is a customer feedback and AI review generation app designed to help businesses capture and amplify customer sentiment. It simplifies the process of collecting feedback, then leverages AI to craft polished, accurate review requests that encourage satisfied customers to share their experiences online. By automating the follow-up process, Spokk empowers local businesses, e-commerce brands, and service providers to strengthen their reputation and attract new customers through authentic, positive reviews—without the awkward, manual ask.

How to Use

Install or open Spokk, then encourage customers to leave feedback via simple prompts. Use the AI to analyze responses and automatically generate review requests, helping you collect and manage positive reviews while addressing concerns.

Core Features

AI review generation Customer feedback collection Automated review prompts Sentiment analysis

Use Cases

  1. 1 Spokk's Use Cases
  2. 2 Restaurants and Cafes can use Spokk to gather feedback on food quality and service.
  3. 3 Gyms and Fitness Centers can use Spokk to monitor customer satisfaction with classes and facilities.
  4. 4 Healthcare providers can use Spokk to collect patient feedback on care and service.
  5. 5 E-commerce & Retail can use Spokk to improve customer experience and product satisfaction.

Frequently Asked Questions

What is Spokk?
Spokk is a customer feedback and AI review generation app that helps businesses collect feedback and automatically turn it into public reviews.
Why should I use Spokk for my business?
Spokk turns satisfied customers into public reviews automatically, boosting your online reputation with minimal effort.
How does Spokk work?
Spokk collects customer feedback through your channel, uses AI to generate review content from the positive responses, and publishes it to public review platforms.
On what public review platforms can my customers post their ?
Customers can post their reviews on major public review platforms such as Google, Yelp, and similar directories, depending on the integration.
Does Spokk support customer rewards?
Yes, Spokk supports customer rewards to incentivize more customers to leave feedback and reviews.