Spokk
Spokk is a customer feedback and AI review generation app.
5.0
Rating
1
Saved
13.4K
Visits/mo
Screenshots
Overview
Spokk is a customer feedback and review management app that helps businesses collect feedback, generate AI-driven review drafts, and encourage customers to post on platforms like Google My Business and Trustpilot. It aims to streamline the process of gathering customer insights and improving online reputation.
How to Use
How to use Spokk? Businesses can send forms to customers via SMS, Messenger, or QR code. Customers submit feedback, and Spokk generates an AI review draft. Businesses can then reply to feedback and encourage customers to post the review on public platforms.
Core Features
Spokk's Core Features Customer feedback collection via short surveys AI-generated review drafts Reply to customer feedback via email Staff performance measurement Coupon code generation and distribution Customizable feedback attributes
Use Cases
- 1 Spokk's Use Cases
- 2 Restaurants and Cafes can use Spokk to gather feedback on food quality and service.
- 3 Gyms and Fitness Centers can use Spokk to monitor customer satisfaction with classes and facilities.
- 4 Healthcare providers can use Spokk to collect patient feedback on care and service.
- 5 E-commerce & Retail can use Spokk to improve customer experience and product satisfaction.
Frequently Asked Questions
What is Spokk?
Spokk is a customer feedback and AI review generation app that helps businesses collect feedback and automatically turn it into public reviews.
Why should I use Spokk for my business?
Spokk turns satisfied customers into public reviews automatically, boosting your online reputation with minimal effort.
How does Spokk work?
Spokk collects customer feedback through your channel, uses AI to generate review content from the positive responses, and publishes it to public review platforms.
On what public review platforms can my customers post their ?
Customers can post their reviews on major public review platforms such as Google, Yelp, and similar directories, depending on the integration.
Does Spokk support customer rewards?
Yes, Spokk supports customer rewards to incentivize more customers to leave feedback and reviews.
Quick Info
- Category
- Writing & Editing
- Subcategory
- AI Text Generator
- Added on
- Feb 19 2024
- Monthly Visits
- 13.4K
- Rating
- 5.0 / 5.0
- Saved
- 1
