Discovery AI

Overview

Discovery AI allows teams to capture & store customer knowledge quickly. It enables customer interview analysis by generating high-fidelity transcriptions & summaries, interactive insights & tagging, and the ability to connect with existing tools. It turns customer interview sessions and discovery calls into actionable and collaborative insights. It is an AI-powered customer discovery tool for all product teams, turning customer interviews into actionable customer insights in minutes and storing them in one place.

How to Use

Upload call recordings, fine-tune transcriptions, tag insights, and share key highlights with your team and existing tools. Bulk-upload existing & new audio/videos, transcribe, and derive meaningful insights quicker. Leverage the opportunity score feature to categorize insights.

Core Features

Use Cases

1. 1 Analyzing customer interview sessions and discovery calls
2. 2 Prioritizing product roadmap based on customer needs
3. 3 Sharing customer feedback with engineering teams
4. 4 Building customer-centric products and teams

Frequently Asked Questions