Roark

Roark

QA and observability platform for reliable Voice AI agents.

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Roark screenshot

Overview

Roark is a QA and observability platform designed specifically for teams building voice AI agents. It gives developers the tools to test, monitor, and debug their voice applications in real time, ensuring they perform reliably before and after deployment. With features focused on tracking every interaction and flagging issues, Roark helps engineers catch problems early and maintain high-quality user experiences. If you're building voice assistants or AI-powered call systems and want a dedicated layer of testing and insight, Roark provides the visibility you need to ship with confidence and keep your agents running smoothly.

How to Use

Connect Roark to your voice AI agents to monitor their performance. Use it during development and in production to run QA tests, analyze call logs, and identify issues. Set up observability alerts to ensure your agents operate reliably.

Core Features

Voice AI QA testing Observability dashboards Call log analysis Reliability monitoring Production and dev support

Use Cases

  1. 1 Monitor live voice interactions for performance, sentiment, and compliance.
  2. 2 Stress-test voice agents with simulated callers across diverse scenarios before deployment.
  3. 3 Automatically generate test cases from failed production calls to prevent regressions.
  4. 4 Ensure HIPAA compliance and instruction-following for voice agents.
  5. 5 Track and analyze key call metrics like latency, repetition, and custom events in real-time.

Frequently Asked Questions

What kind of sentiment analysis does Roark offer?
Roark offers sentiment analysis that detects the emotional tone of user messages during conversations. This helps you spot frustrated customers or positive interactions in real time.