Curious Thing AI
Conversational Voice AI assistant for businesses to handle customer enquiries and automate calls.
Screenshots
Overview
Curious Thing's conversational voice AI assistant helps businesses handle inbound customer enquiries, book meetings, and reach out to customers & patients to drive engagement. It offers AI phone agents designed to support growing businesses with inbound and outbound customer conversations. Their AI assistants can answer business calls, schedule meetings, answer FAQs, and make outbound calls to boost operational efficiency and revenue.
How to Use
Businesses can sign up for Curious Thing and choose from various AI agent products like Lucy, Alex, Sam & Lou, or a custom AI agent. They can then configure the AI agent to handle inbound or outbound calls, answer FAQs, schedule meetings, and more. The AI integrates with existing CRM and call center technology.
Core Features
Use Cases
- 1 Answering missed calls
- 2 Handling customer service inquiries
- 3 Providing after-hours support
- 4 Following up with customers
- 5 Sending payment reminders
- 6 Conducting surveys
- 7 Qualifying leads
- 8 Booking appointments
Frequently Asked Questions
Q:How do I get started with Lucy? A:Sign up on the Curious Thing platform and follow the onboarding steps to activate Lucy. Q:How do I setup Lucy? A:Configure your call flows, business info, and integrations through the dashboard. Q:What do I get in the Lucy Free Plan? A:The free plan includes basic call handling with limited monthly minutes. Q:What additional features do I get in the Lucy Professional Plan? A:It adds more minutes, bilingual support, and advanced customization options. Q:What additional features do I get with the Lucy Business Plan? A:It offers higher volume, premium integrations, and priority support. Q:How does Lucy Bilingual AI phone answering work? A:Lucy detects the caller's language and switches seamlessly between supported languages. Q:What is Lucy, AI Phone Agent? A:Lucy is an AI voice agent that answers calls and automates customer conversations. Q:Can I personalise Lucy? A:Yes, you can customize Lucy's voice, greetings, and responses to fit your brand. Q:Does Lucy work on mobile or landline? A:Lucy can be configured to work with both mobile and landline numbers. Q:How do I cancel my Lucy subscription? A:Cancel anytime from your account settings. Q:What is the difference between an AI phone agent and IVR? A:An AI agent converses naturally, while IVR relies on rigid menu options. Q:I have a complex use case, what should I do? A:Contact the sales team to discuss a tailored solution. Q:Where can I find support articles? A:Support docs are available in the help center on the website. Q:How to configure your webhook with Lucy? A:Add your webhook URL in the integrations settings to receive call events. Q:How does Lucy handle FAQs during a call? A:Lucy pulls answers from your knowledge base to respond to common questions instantly.
Quick Info
- Category
- Voice Generation & Conversion
- Subcategory
- AI Voice Assistants
- Added on
- May 07 2023
- Monthly Visits
- 19.6K
- Rating
- 5.0 / 5.0
- Saved
- 1
